Subscribe to view the full document. Luckily for Otis, dogs have exceptional hearing. Lawyers engage in so many complex communication situations that this interdependency should be very apparent.
We basically filter what we hear. As another broad observation on the HURIER model, it is not meant as a strictly linear or chronological outline of listening.
Listening to internal and external clients Listen Like a Lawyer August 20, 2014 at 1: Managing Emotions. You are commenting using your WordPress. Our aim during meetings then was to make contributions or at least ask seemingly intelligent questions.
Hearing is the physical process of perceiving sound, this is where the listening process begins iii. Last week, I shared the high cost of poor listening.
Greenberg, J. Remembering is long term or short term retention of information for future use.
I also understand that dealing with customers who are schmucks comes with […]. Do they really mean it? What do they want?
Understand is listening comprehension. Have you ever suffered from BSS? Responding with silence and a lack of facial expression, often signals lack of interest 2. Restating in your own words what the speaker has just said, to show that you understand 4. Performance Communication.
When we listen to others, we should be doing the same thing. Research has shown that this perspective is not uncommon. March 22, 2017.