Continue Reading. Please try again. The ability to develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments, and supervisors The ability to use logic and reasoning to reach conclusions and approaches to problems The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters The ability to think quickly The ability to work under stressful situations The ability actively listen and communicate effectively through clear speech and hearing The ability to follow instructions The ability to write clearly and spell correctly The ability to establish priorities an pass on information as needed Minimum Requirements for Employment Individuals applying for entry-level 911 dispatcher jobs must meet a specific set of requirements as set forth by the hiring agency.
Furthermore, these professionals are also responsible for providing communication support services and dispatch information to police, fire department and other related services. You also need to be able to leave work at home so that the events of the day at work do not affect your life at home. Their work within emergency response services often places them in the middle of life or death situations, so requirements and training for these positions are often stringent, rigorous and unwavering.
A high school diploma is typically the only formal education required to become a dispatcher. Thank you, , for signing up. Like many healthcare careers , due to the nature of the work, dispatchers often have to work weekends and overnight shifts, as emergency services are needed around the clock.
Only a high school diploma or a GED is required to be qualified to apply for a job as an emergency 911 dispatcher.
Candidates must have knowledge of rules, regulations, and procedures, including safety procedures, such as CPR and first aid. Furthermore, a 911 dispatcher also helps to identify the appropriate number of apparatus to dispatch for every emergency call that is received.
After all, many callers who use 911 services are experiencing what they would refer to as one of the worst days of their life. More in For Healthcare Professionals. It is not out of the ordinary for a caller to be emotional, scared or frantic. The good thing about emergency dispatcher careers is the ability to impact the lives of people in need even without having to be on site with them.
It is important to learn about job outlook before you choose any title to pursue. These professionals are usually the first to respond to emergency calls that are made by those who are involved in accidents. Landing a job as a police dispatcher can be a great entry point for other work in criminology , or you can spend a full career in dispatch.
Back to Top.
Besides responding to emergency calls and gathering relevant information, 911 dispatchers also play the role of assigning priorities to officers who are on the ground. Police dispatchers and 911 operators use computer-aided dispatch programs to help keep track of calls and assign case numbers. Dispatchers are trained to gather information from the caller, remain calm, and then send the appropriate type of assistance, and volume of units, to the caller's location, based on the information from the caller.
This is another benefit for individuals who have not earned a college degree. They will assign codes for law enforcement to review, contact firefighters, and dispatch paramedics when necessary.
If you want to work as a professional who helps people around the clock, working in emergency dispatch could be the option. To another, calling 911 is only appropriate in life-threatening situations.